UI/UX Designer & Researcher · Bengaluru, India

I research the why behind how people use products — then design to fix it.

I turn complex, underserved user problems into products that actually work — through research that goes deeper than surveys and design that ships.

Healthcare UX Accessibility & Inclusive Design User Research FinTech Mobile-first Design Research → Strategy
View my work ↓ LinkedIn ↗ 🏆 1st Place + Special Recognition · Design Hackathon 2025
Chaithanya M R
🏆 1st Place · Special Recognition for UX Research Excellence
Lead UX Research · Accessibility
MAVI — AI-powered playboard for autistic children
Led end-to-end UX research for an AI-assisted playboard. Conducted 15+ interviews with parents, educators, therapists, and children across special healthcare clinics. Key insight: every autistic child is different — the system had to be radically personalised.
UX Research · Vibe-code Present
LyricLab — Offline-first songwriting workspace
Lead UX Researcher for a mobile-first, offline-first songwriting app. Developed 3 songwriter personas, competitive analysis across 8 competitors, full information architecture, and user flow documentation for the v1 release.
UI/UX Design · UX Research · Design Systems
The Super App
UX Design contributor within a cross-functional design team on ANY — a 5-service consumer super-app. Owned user research, wireframing, prototyping, design systems, journey mapping, usability testing, and competitive analysis across 160+ screens spanning FreshMart, QuickBites, PackIt, TaskMate, WeCare, driver app, and admin panel.
Web Design · Vibe Coding · Live Product
ANY Landing Page — Design & Live Deployment
Designed and shipped the complete landing page for ANY as sole designer and developer using a Vibe Coding workflow in Cursor. Integrated real user research findings and participant testimonials. Zero developer handoff gap — from design concept to live production in a single sprint.

Research is where every design starts.

I don't design from assumptions. Every product decision I've made has been grounded in direct user engagement — interviews, surveys, field research, and usability testing. Here's the research work that shaped real products.

Lead UX Researcher · Design Hackathon · 2025
MAVI — AI-assisted playboard for autistic children
Led end-to-end qualitative and quantitative research to understand how autistic children learn, engage, and interact with assistive technology. Research covered parents, educators, therapists, and specialists across 7 partner schools.
Key Finding #158% of respondents saw potential in digital tools for neurodivergent learning — but only if designed around play, not instruction.
Key Finding #2Effective learning for autistic children is individually tailored — a single-size experience fails. This shaped the playboard's adaptive, movement-based game design.
Key Finding #3Parents and educators had fundamentally different needs — parents wanted progress visibility, educators wanted content control. Both were addressed in the IA.
250+Survey responses
15+Stakeholder interviews
7Partner schools
Sole Designer · Healthcare UX · 2026
WeCare — Healthcare platform for rural Kerala
Conducted mixed-methods research with rural Kerala communities to understand barriers to home healthcare adoption. Research was conducted remotely via structured surveys and interviews — surfacing insights that completely reshaped the product strategy.
Key Finding #110 of 23 families rated neighbour privacy as 5/5 critical — this single insight became the design philosophy for the entire mental wellness vertical.
Key Finding #2Trust, not features, was the barrier to adoption. Users weren't looking for more options — they needed to trust the caregiver before booking.
Key Finding #32 of 3 healthcare providers reported payment delays or non-payment after service — directly informing the 30/70 advance-payment booking flow.
23Families surveyed
3Healthcare providers
4Key insights → design decisions
🏆

1st Place + Special Recognition for UX Research Excellence

Awarded at the Design For Change Hackathon (2025) for the MAVI research — recognising the rigour, depth, and clarity of insight translation. The jury specifically cited the research methodology and how findings directly shaped the product's design system and information architecture.

Methods I work with
Stakeholder Interviews
Structured and semi-structured interviews with users, caregivers, providers, and educators
Survey Design
Quantitative surveys with targeted questions to validate qualitative findings at scale
Affinity Mapping
FigJam-based synthesis sessions to cluster findings and surface patterns from raw data
Usability Testing
Task-based testing to validate design decisions against real user behaviour
AI-Assisted Synthesis
Used ChatGPT to help cluster open-ended responses and surface themes faster without losing nuance
Heuristic Evaluation
Systematic evaluation against established UX principles to identify usability gaps
2 years designing, researching, and shipping

The work I keep coming back to lives at the edges — healthcare for communities that don't trust the system, tools for children whose needs don't fit standard UX assumptions, platforms built for people who've never been the "default user." That's not a positioning statement. It's just what's happened over two years of following the most interesting problems wherever they lead.

2024 - Present
UI/UX Designer
Jobshine HR Solutions
Leading UX design strategy across a 5-service consumer super-app platform. Sole designer on the WeCare healthcare vertical — from field research to production-ready handoff. Also designed and shipped the platform's live landing page as designer-developer.
End-to-end design · Super-app UX · Vibe Coding · Live deployment
2025
Lead UX Researcher
Design For Change · MAVI Playboard (Hackathon)
Led end-to-end UX research for an AI-powered accessibility tool for autistic children. Conducted 15+ stakeholder interviews, applied affinity mapping and thematic analysis, delivered personas, journey maps, and high-fidelity prototypes.
🏆 1st Place + Special Recognition for UX Research Excellence
2024
UI/UX Design — Certification & Transition
Self-directed · Zero to Mastery Academy
Completed end-to-end UI/UX certification covering interaction design, information architecture, visual design, design systems, and accessibility standards. Began integrating AI tools into design and research workflows from day one.
Figma · Miro · WCAG 2.1 · AI-assisted design workflows
5 years building software before designing it

As a developer, I was always the one questioning design decisions — noticing when a flow felt off, when an interface asked too much of the user, when something technically worked but humanly didn't. I wasn't just building software; I was observing how people struggled with it. That quiet frustration — of seeing pain points and having no formal way to fix them — is what pushed me to stop coding interfaces and start understanding the people using them.

Looking back, every role had a UX dimension to it — I just didn't have the training to act on it then. Now I do.

2021
Software Development Engineer
Girmiti Software
Built UI components for global payment terminals. Redesigned interaction patterns to reduce error states in high-stakes transaction flows.
UX lens: designing for zero-error, high-pressure moments
2018
Windows Developer
Resource Navigator
Developed a B2B educational desktop reader with offline functionality. Partnered with design teams on visual hierarchy and navigation consistency.
UX lens: offline-first UX, content discovery patterns
2016
Project Engineer & Software Engineer Intern
Axiom Consulting
Independently designed and developed a B2B turbidity calculator for a global beverage brand, replacing manual paper logs with an automated system. This significantly increased operational efficiency by removing specialized lab bottlenecks. Also co-developed a logistics simulation tool (VEOL) for damage-coefficient analysis. Facilitated usability testing and feedback loops.
UX lens: democratising complex lab tasks for non-specialist users · the spark for the career transition

Research first. Always.

I'm a UI/UX Designer and Researcher based in Bengaluru with 2+ years of dedicated product design experience — and 5 years of software engineering before that. That combination isn't incidental. It means I understand what I'm asking engineers to build, why certain constraints exist, and how to design handoff documentation that doesn't create problems downstream.

Over the past two years I've worked across healthcare platforms, accessibility-focused AI tools, consumer super-apps, and offline-first mobile products. I've designed as a sole designer, as part of cross-functional teams, and shipped a live web product from design to production as a vibe-coder — without a separate developer. My research has covered rural Kerala communities, neurodivergent children, and independent musicians. What connects all of it is a commitment to understanding the human context before touching the interface.

I'm particularly drawn to products where the user population is underserved — rural communities, first-time technology adopters, people navigating sensitive or stigma-laden services. These are the contexts where rigorous UX research makes a measurable difference, not just an aesthetic one.

Research methods
User Interviews Usability Testing Survey Design Behavioral Analysis Journey Mapping Persona Development Card Sorting Affinity Mapping Ethnographic Research A/B Testing Heuristics Evaluation
Design & tools
Figma FigJam Miro Information Architecture Wireframing Prototyping Component Systems
Technical foundation
HTML / CSS .NET / C# SQL Git Agile / Scrum
Domain expertise
B2C Healthcare: Rural health & Patient-facing platforms B2B2C FinTech: Global payment terminals & Retail flows B2B Enterprise: Industrial simulation (VEOL) & Lab automation Logistics & Operational Efficiency Accessibility & Inclusive Design

Let's work together.

Open to UX/UI Designer and UX Researcher roles in Bengaluru. Also available for freelance research and design projects.

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